Terms of service

Terms of Service

Overview

This website is operated by NOVO Performance. Throughout the site, the terms “we”, “us” and “our” refer to NOVO Performance.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all terms and conditions, you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country or region

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any applicable laws or regulations

Product Information

We strive to ensure all product descriptions, images, and specifications are accurate. However, we do not guarantee that all content on the website is completely error-free.

NOVO Performance reserves the right to modify product specifications, pricing, or availability at any time without notice.

Wearable Electronics Disclaimer

NOVO products contain electronic components and lithium-ion batteries.

By purchasing and using our products, you acknowledge:

  • The product should be handled with care

  • The cap is not machine washable

  • The product should not be submerged in water

  • Excessive heat, impact, puncture, or misuse may damage the device

NOVO Performance is not responsible for damage caused by misuse, improper care, unauthorized modifications, or accidental damage.

Orders & Payments

We reserve the right to refuse or cancel any order at our discretion.

Prices are subject to change without notice.

Customers agree to provide accurate billing and shipping information for all purchases.

Shipping

Delivery times are estimates only and may vary depending on location, customs clearance, and carrier delays.

NOVO Performance is not responsible for delays caused by shipping carriers, customs, or events outside our control.

Returns & Warranty

Please refer to our Returns & Warranty Policy for information regarding:

  • Returns

  • Refunds

  • Manufacturing defects

  • Warranty coverage

Intellectual Property

All content on this website, including:

  • logos

  • branding

  • graphics

  • videos

  • product designs

  • text

is the property of NOVO Performance and may not be copied, reproduced, or used without written permission.

Limitation of Liability

NOVO Performance shall not be liable for:

  • indirect damages

  • incidental damages

  • loss of data

  • loss of profits

  • personal injury resulting from misuse of the product

Our total liability shall never exceed the purchase price of the product.

Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Continued use of the website following changes constitutes acceptance of those changes.

Contact Information

For any questions regarding these Terms of Service, please contact:

team@novoperform.com